The protection of your personal data is very important to us. We therefore process your data exclusively in accordance with the applicable legal provisions (GDPR, Austrian Telecommunications Act – TKG 2003). This Privacy Policy informs you about the most important aspects of data processing within the scope of our website.
Controller
KRUG Expedition GmbH
Bergwerkstrasse 532, 8970 Schladming, Österreich
Phone: +43 3687 21100
E-Mail: info@krugxp.com
Collection and Processing of Personal Data
We process personal data only if you voluntarily provide it to us, for example when contacting us, submitting an inquiry, subscribing to our newsletter, or making a booking.
The processed data may include:
- Name
- Email address
- Phone number
- Content of your inquiry
- Technical data (IP address, browser type, operating system)
Purpose of Data Processing
Your personal data is processed for the following purposes:
- Handling inquiries and communication
- Contract performance and administration
- Customer support
- Marketing and information (only with your consent)
- Improvement of our website and services
Legal Basis for Processing
Your data is processed on the following legal bases:
- Art. 6(1)(a) GDPR – consent
- Art. 6(1)(b) GDPR – performance of a contract
- Art. 6(1)(f) GDPR – legitimate interests (operation and optimization of our website)
Contact Form & Email Communication
If you contact us via a form or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. This data will not be shared without your consent.
Newsletter
If you subscribe to our newsletter, we will use your email address exclusively to send you information about KRUG Expedition. You may unsubscribe from the newsletter at any time via the unsubscribe link or by contacting us directly.
Cookies
Our website uses cookies. Cookies are small text files stored on your device.
We distinguish between:
- Essential cookies (required for the operation of the website)
- Statistics cookies (used to analyze website usage)
- Marketing cookies (used for personalized content and advertising)
Non-essential cookies are only used with your explicit consent.
Web Analytics & Tracking
If analytics or tracking tools (e.g. Google Analytics) are used, this is done exclusively based on your consent pursuant to Art. 6(1)(a) GDPR.
IP addresses are processed in anonymized form.
Your Rights
You are entitled to the following rights at any time:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
- Right to object to processing
If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority.
Data Retention
We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy as necessary to reflect changes in legal requirements or technical developments.
Last Update:
12 January 2026