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Online Dispute Resolution in Consumer Affairs under Article 14 (1) (ODR-VO): The European Commission provides a platform for online dispute resolution (OS) available at http://ec.europa.eu/consumers/odr/. The OS platform is a point of contact for out-of-court settlement of disputes arising from online services and purchasing processes. We are not obliged and generally unwilling to participate in a dispute resolution procedure before a consumer arbitration board.
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